Effective Management

LENGTH: 1 Day

PURPOSE: Explore the fundamental concepts of effective management. Learn to understand the different roles of everyone involved in the team, be trained in developing the capabilities of all team members, and how to address issues as soon as they surface.

COURSE CONTENT:

Lesson 1: Developing as a Manager

  • The Role of an Effective Manager
  • Personal Skills Development

Lesson 2: Communicating Successfully

  • Speak Without Talking
  • Manage Better By Listening
  • Assert to Achieve

Lesson 3: Creating Successful Solutions

  • Identify the Core Problem
  • Solve Problems Creatively
  • Implement Solutions Decisively

Lesson 4: Empowering Your Workgroup

  • Delegate For Results
  • Coach for Achievement
  • Evaluate Staff Performance

Lesson 5: Cultivating Great Teams

  • Create an Invincible Team
  • Inspire Team Success
  • Team Briefings for Success
  • Resolve Conflicts Positively