Selling Skills Aren’t the Only Soft Skills Your People Need
Schneider Sales Management most often works with clients in the context of a comprehensive sales and service culture change effort. We’ve written often as to why these initiatives succeed or fail—the sales training effort, the effectiveness of coaching and feedback, the organization’s sales process, and the level of employee focus and accountability. We’ve also had numerous opportunities to observe as our client’s tackle major technology conversions, wholesale product line changes and mergers/acquisitions, and can attribute the success and failure of these efforts as well. The degree of success is often determined not by the core elements of the change initiative, but rather by how equipped the organization’s managers and employees are from a soft skills and project management standpoint. (more…)
Learn how to gain access to target sales prospects, identify the best sales opportunities, improve the success rates of sales calls, and improve client relationships. This class is recommended for all banking and credit union sales personnel who specialize in advanced sales.
Visit our course schedule for details.
Schneider Sales Management recently launched our online classes: Retail Selling, Referral Selling, and Strategic Selling. Enrollment is still open. Corporate Group Discount Plans are available, please contact us for information.
(Original press release can be found here: prweb.com) (more…)
Has online sales training failed to meet expectations in the past? Are you looking for training beyond watching videos or reading bullet points on a computer screen?
Schneider Sales Management is excited to announce that 3 of our sales training courses for Bank and Credit Union professionals are available through live, interactive, online, virtual classroom delivery starting in March. (more…)
We strongly believe that classroom based, instructor led training is still the best way for employees to begin the process of mastering new sales and service skills. The ability to interact and share ideas and experiences with peers helps build knowledge, along with practical application of that knowledge. Being with an experienced, energized instructor, who brings life to the materials and content, can expand the potential of our employees and have them reaching to do more than they ever thought they could. While online training has become more important, a group session, led by an instructor, remains the most effective way to transmit knowledge, plus shape a cultural change in how employees think about sales. (more…)
We often say that employees don’t master selling skills in the classroom; they master selling skills on the job. That’s not to say that formal training is not a critical component of the overall selling skill mastery process. Great sales training presents best practices and gives employees ideas on the “what, when and how” of good selling. It provides an opportunity to rehearse new skills and behaviors in a safe environment, to share ideas, and to hear from subject matter experts. Training is only the initial step in a three phase process in developing sales skills and behaviors that also includes coaching and feedback and demonstrating skill mastery on the job. Demonstrating skill mastery and certification of selling skills are the subjects of this brief. (more…)
As the 4th quarter kicks off and 2010 starts winding to a close, it’s time to start looking forward to 2011. As budget meetings are beginning for the New Year, it’s time to reconsider the investment in your human capital as a long term growth strategy for your organization. Since the economic downturn, most financial industry organizations have looked to cut budgetary spending across multiple business lines with employee learning and development often being one of the first reductions. (more…)
It’s a new year, a new decade and for many financial institutions it’s time to assess and address the status of their sales and service organization. While our focus is on consulting, training, coaching and metrics in the field of sales, service and sales management, the following article may be applied to almost any area of your organization. (more…)
