If an untrained interviewer uses an unstructured interview format, then the probability of hiring the best applicant is less than 15%. Source: Michigan State University, 2002.
Decades of research on hiring practices and job performance has proven that the unstructured job interview used by 95% of all companies has about the same predictive validity or success rate as random selection. In spite of this clear evidence that unstructured interviews have little value in predicting on-the-job performance, organizations have been slow to change their candidate interviewing and selection practices. We should either save time by simply throwing darts at candidate photos to select our new hires or we should improve our processes to increase the correlation of hiring practices to job performance. (more…)
1. A born salesperson will be effective in any selling role.
2. Sales experience is the best predictor of sales success.
3. The best salespeople will be the best sales managers.
4. Sales recruiting is HR’s job alone.
5. Sales competencies are easily coachable.
6. We can use one scorecard to evaluate candidates for all sales positions.
7. The more restrictive we are, the better the applicant pool.
8. We can improve our success rate by recruiting from our competitors.
9. Training and performance compensation will fix our mistakes.
Head over to our Optimum Performance Profile, our online candidate assessment tool, for more information on how to hire the right sales candidate for the role.
The Optimum Performance Profile site has been updated in response to client feedback. Administrators and candidates will find the interface more user-friendly and accurate. Visit www.SchneiderSales.net and see how you can hire better sales people.
The financial services industry has gone through a couple years of unimaginable turmoil. We’ve lived through the housing bubble and mortgage meltdown. Once-powerful institutions have been bailed out or merged out of existence. High unemployment rates have impacted foreclosures, credit card and loan losses, savings rates and, still today, hold back our recovery. Sharply rising insurance premiums were necessary to insure underwater institutions do no more damage. And now we face the regulatory aftermath of these issues and the costs and uncertainty that come with financial “reform”. (more…)
It’s a new year, a new decade and for many financial institutions it’s time to assess and address the status of their sales and service organization. While our focus is on consulting, training, coaching and metrics in the field of sales, service and sales management, the following article may be applied to almost any area of your organization. (more…)
This Schneider Report article is written by Tom Bresnan, CEO of Schneider Sales Management. Mr. Bresnan joined Schneider Sales Management in October, 2008 as an equity investor, board member and CEO. Prior to joining our firm, Mr. Bresnan was President and CEO of New Horizons Worldwide Inc., and Capitol American Financial, Inc. (more…)
