Five Ways to Increase Sales from Tellers
Improving the referral sales performance of a teller team is often the “elephant in the room” when discussing ways to improve revenue and sales performance for financial services companies. It’s easy to see why. Tellers make up the largest number of bank and credit union employees and have the majority of all conversations that your organization has with your customers and members. To many of your customers or members your tellers are the face of your organization. Your tellers have the best relationships with your customers or members, have the best access to information, and have greatest ability to identify sales opportunities. Despite this, most organizations struggle with tellers creating referral opportunities. (more…)
