Schneider Sales Management
Tom Bresnan
President & CEO
Tom Bresnan joined Schneider Sales Management in 2008 as CEO and President.
He has extensive background in general management, training and sales management. He served as President and CEO of New Horizons Worldwide, Inc. from 1994 through 2006. During that time New Horizons Computer Learning Centers became the world’s largest independent information technology training company and Microsoft’s largest global training partner. Revenues grew from $14 million to over $100 million and the number of New Horizons training centers grew from 50 to 300. Key sales initiatives were built around supporting a direct sales force, a national major accounts program, plus a franchise sales and delivery network. New Horizons also developed an international expansion program and is in 50 countries. Online training courses were added, giving customers a choice of learning delivery experience.
Prior to joining New Horizons, he was with Capitol American Financial, a specialty accident and health insurer. He joined Capitol as CFO in 1984 and moved into an operating role, becoming President of Capitol’s Business Marketing division in 1987 and overall President in 1991.
He started his career as a CPA with Arthur Andersen & Co. He also served as CFO of National Copper and Smelting, a privately-held manufacturer. He graduated from Kent State University in 1974 with a BBA degree.
He is currently a member of the Board of Directors and chairman of the Audit Committee of Chesapeake Utilities, Inc. (NYSE: CPK). Chesapeake is a $400 million revenue company in natural gas distribution and transmission, propane distribution and energy marketing and information services.
Michael S. Shallanberger
Executive Vice President & Director of Consulting Services
Michael Shallanberger is Executive Vice President & Director of Consulting Services for Schneider Sales Management, LLC, a position he has held for the past eleven years. Prior to joining Schneider he served as Corporate Sales Manager for CenFed Bank, a $2.5 billion, 18 branch bank headquartered in Pasadena, CA. His responsibilities at CenFed included managing the bank’s retail branch division and small business banking program, and directing sales development activities for the bank’s investment brokerage division.
Before joining CenFed Bank, he served as National Sales Manager for Great Western Financial Corporation; a $45 billion diversified financial services company with 1,300 offices in 32 states. He has also served as President & CEO of two community banking institutions in California, and President & CEO of a $40 million revenue diversified financial services company engaged in investment sales, trust services, land development, residential construction, and insurance agency operations. He has held his NASD series 7, 63 and 22 securities licenses. He was also previously licensed in all lines of insurance and managed a large bank-owned insurance agency with over 60 agents.
Michael will complete his M. Ed. in Adult Training & Education from Colorado State University in 2010. He graduated summa cum laude from Metropolitan State in Denver, Colorado with a B.S. in Organizational Change Management and holds an A.S. degree in Banking and Personal Finance. Michael is also an alumnus of the Pacific Coast Graduate School of Banking.
Jim Schneider
Founder
Mr. Schneider is one of the pioneers of modern sales management for the financial services industry. As vice chairman of Schneider Sales Management and former president of Hubbard & Associates, Inc., Mr. Schneider has consulted with many of the most successful financial industry sales organizations in North America for more than thirty-five years.
Prior to forming these consulting practices, Mr. Schneider was director of sales and consumer banking for Security Savings of Wisconsin, manager of product development for First Chicago Corp., and trust marketing manager for Continental Illinois National Bank. Mr. Schneider is author of The Feel of Success in Selling (Prentice-Hall) and of more than three hundred articles on sales and sales management.
Ben Kinning
Director of Sales
Ben Kinning joined Schneider Sales Management as Director of Sales in 2010. Prior to joining Schneider Sales Management, Ben spent the past five years working with Wells Fargo Bank in Denver, CO, Las Vegas, NV, and Pasadena, CA. During his time with Wells Fargo, he has worked as a Business Banker, retail Branch Manager and an Internal Business Banking Sales Consultant. Before Wells Fargo, he served as the Manager of the non-profit Colorado Business Resource Center and was a self-employed Small Business Consultant. Ben graduated from the University of Northern Colorado with degrees in Business Management and Communications.
Cindy Phillips
Director, Training Certification
Cindy Phillips is the Director of Training Certification, a position she has held for the past twelve years. Prior to joining Schneider Sales Management she was Senior Vice President of Sales and Marketing for Mountain Parks Bank, a $636 million, 8 branch bank headquartered in Denver, CO. Her responsibilities included managing diverse, customized marketing efforts of branches in various mountain communities, producing “ExSELLent Service” – a product certification program, developing “the TLC equation” – a company-wide initiative to promote customer loyalty while increasing market share, and creating the “Elmers” – to recognize top salespeople and service excellence providers.
Before joining Mountain Parks Bank, Cindy spent two years with International Learning Systems in Evergreen, CO where she designed a comprehensive core competency employee development/appraisal system for Ameritech.
For nine years, Cindy held various positions with Norwest Bank Colorado (United Banks of Colorado) the last of which was Sales and Service Manager. She started a Business Development team with primary focus on getting small to mid-size business clients; led the development of "Sales Superstars" and “Bankline” training systems designed to recognize and develop sales and sales management talent within the organization; and created "Customers First!" service quality training and recognition program.
Cindy began her financial career at First Federal Savings and Loan in Eau Claire, WI.
Cindy received her B.A. in Education, Communication and Psychology from North Central College. While in Colorado she was honored with the “In Conquest of Cancer Award” where she was a University Hospital’s Cancer Support Volunteer.
Stephen Wallace
Director, Field Consulting
Stephen Wallace is the Director of Field Consulting for Schneider Sales Management, LLC, and has been with the company for three years. Prior to joining Schneider he was a Senior Vice President for Gardener Savings Bank, a $1 Billion Savings Bank located in central Maine with 22 branches. His responsibilities included managing the branch franchise, assimilating branch acquisitions, and leading culture change activities for the organization.
Prior to joining Gardener he was Head of Sales and Marketing and a holding company Vice President/ Division Manager for Camden National Corporation. Camden is a $2 Billion holding company with 33 locations in Maine. His responsibilities included managing the branch franchise as well as coordinating all business development and marketing activities for the organization. He was credited with successfully introducing a sales & service centered program across the company, streamlining business practices, and established the foundation for significant growth company wide. During his tenure, Camden achieved and maintained an efficiency ratio in the high forties and was recognized as one of the top 100 performing Community Banks by size in the United States.
Stephen spent ten years prior to Camden with Fleet Financial Group, achieving the position of District Manager. He was responsible for managing 24 branches and all their business development activities. He also participated in the integration of acquired Banks into the Fleet organization as a point person for their assimilation.
Stephen received his B.S. in Business Administration from Husson College, 1986 and his MBA from the University of New Hampshire, 1997.
Martha Lord, CPA
Business Manager
Prior to joining Schneider Sales Management, Ms. Lord was a CPA for KPMG and Baker Oil Tools, and a senior manager at Fitts Roberts & Company.
